Connectivity #1301
Offer with fix IP does not go online
Status:
Open
Priority:
Normal
Assignee:
-
Start date:
10/27/2022
Due date:
% Done:
0%
Estimated time:
vote:
simcardId:
89044045817727484800000046077920
accountId:
0a000064-80d7-14b7-8181-18f46a4803d1
accountName:
peoplefone GmbH
tenantName:
null
billingAccountCode:
userId:
parentUserId:
null
isSellerRestrictedTicket:
false
Description
We have 2 Offers. One with a dynamic IP (POSTPAID - DATASIM STANDARD) and one with a fix IP. The offer with the dynamic IP works without an issue. But the product with the fix IP does not go online. We can see that it connects to the best nearby network but never goes online. The same config was successfully used with the dynamic IP product
Updated by Redmine Admin over 2 years ago
- parentUserId set to null
- isSellerRestrictedTicket set to false