Project

General

Profile

Connectivity #1308

TAG "EVIDES" 3 SIMS malfunction, Discrepancy Portal information

Added by Philip Vercruysse over 2 years ago. Updated about 2 years ago.

Status:
Open
Priority:
Normal
Assignee:
-
Start date:
12/20/2022
Due date:
% Done:

0%

Estimated time:
vote:
simcardId:
SIM1: 89044045817727484800000018980679 SIM2: 89044045817727484800000019279536 SIM3: 89044045817727484800000019279633
accountId:
0b000064-8143-1c0b-8181-675dbea616ed
accountName:
Combonet Ltd
tenantName:
v2_combonet
billingAccountCode:
c7f71eac-b7f6-415c-86d5-77eda39d9854
userId:
0b000064-8191-19c5-8181-a474b4e20ec1
parentUserId:
null
isSellerRestrictedTicket:
false

Description

Hi Jorrit, Support,

(see email which is also in attachment and there you can see the full story and pictures)

The test customer EVIDES (water company) is testing 3 cards (TAG = EVIDES), all of them have CB_1GB_POOLED, individually. It is a IOT PLC interface so normally little consumption.
The status (which is strange that we don't have an update in the portal because it's too old, still shows connection, everything in green).

Regards,
Philip


Files

#1

Updated by Redmine Admin over 2 years ago

  • parentUserId set to null
  • isSellerRestrictedTicket set to false
#2

Updated by Redmine Admin about 2 years ago

  • billingAccountCode set to c7f71eac-b7f6-415c-86d5-77eda39d9854
#3

Updated by Redmine Admin about 2 years ago

  • userId set to 0b000064-8191-19c5-8181-a474b4e20ec1
#4

Updated by Redmine Admin about 2 years ago

  • tenantName changed from default to v2_ibasis_ibasis
#5

Updated by Redmine Admin about 2 years ago

  • Project changed from v2_ibasis_ibasis to v2_combonet
  • tenantName changed from v2_ibasis_ibasis to v2_combonet

Also available in: Atom PDF