Connectivity #1308
TAG "EVIDES" 3 SIMS malfunction, Discrepancy Portal information
Status:
Open
Priority:
Normal
Assignee:
-
Start date:
12/20/2022
Due date:
% Done:
0%
Estimated time:
vote:
simcardId:
SIM1: 89044045817727484800000018980679 SIM2: 89044045817727484800000019279536 SIM3: 89044045817727484800000019279633
accountId:
0b000064-8143-1c0b-8181-675dbea616ed
accountName:
Combonet Ltd
tenantName:
v2_combonet
billingAccountCode:
c7f71eac-b7f6-415c-86d5-77eda39d9854
userId:
0b000064-8191-19c5-8181-a474b4e20ec1
parentUserId:
null
isSellerRestrictedTicket:
false
Description
Hi Jorrit, Support,
(see email which is also in attachment and there you can see the full story and pictures)
The test customer EVIDES (water company) is testing 3 cards (TAG = EVIDES), all of them have CB_1GB_POOLED, individually. It is a IOT PLC interface so normally little consumption.
The status (which is strange that we don't have an update in the portal because it's too old, still shows connection, everything in green).
Regards,
Philip
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